Warranty

Under our warranty, for 2 years from the date of purchase, we’ll take care of your product if any damage to the material or the workmanship of the jewellery occurs. Just contact us and we’ll repair or send you a replacement where necessary.

We work with top quality and ethically sourced pieces that are made to last. We’re confident in the quality of our product hence the 2-year coverage. We will closely examine your jewellery to diagnose any damages occurred due to product craftmanship at the production stage. This also means that the warranty does not cover lost items, scratches that come with normal wear and tear (like a bent ring or broken chain), improper use or storage of your product, and any modification to your product done by a third party outside of MERAZI.