Privacy policy

Your privacy is taken very seriously and steps are taken to ensure your privacy is protected at all times. We also believe it is important to let you know what information is collected from the Site and why, and what we do with this information.

At Merazi London, we collect personal information about you in order to provide a personalised experience catered to you. This also allows us to alert you to administrational, product or service changes, and for marketing purposes. We gather this information about you when you engage in the following ways:

  • You register with or subscribe to merazilondon.com and marketing channels
  • You use our online services and place orders
  • You sign up to competitions or special offers
  • You interact with us online merazilondon.com, via social media, digital advertising on our or any other website where  are represented
  • You ask for information, provide a testimonial or feedback, comment on blogs and articles that are represented by Merazi London.
  • You attend an event hosted by us or where we are acting as sponsor

When you register your personal information with Merazi London, you consent to the use of your personal data in line with Merazi London's Privacy Policy. If you are under the age of 16, you must inform a parent or guardian about our privacy policy and obtain their agreement to this privacy policy before using any of our online services, including, but not limited to, registration with Merazi London, subscribing to our newsletter or placing an order with us.

We may collect and store information which includes, but is not limited to, the following information about you:

  • Title
  • Your Name
  • Delivery & Billing Address
  • Phone Number
  • E-mail Address

(Collectively ‘Your Personal Data’).

 

Your Personal Data enables us to provide the following:

  • A personalized service on the Site which targets information, services, content and offers relevant to you
  • To alert you to any administrational, product or service changes
  • For Marketing purposes such as competitions, promotions, or marketing events, etc.

In the event you do not wish for us to use ‘Your Personal Data’ for marketing purposes, please either:

  • Click on the ‘Unsubscribe’ link in the emails we have sent you (if any).
  • Contact our Customer Service Team via sending us an e-mail if you wish to be removed from our marketing database.

We will never collect personal data about you without your explicit consent. We will retain the data until the time at which you decide to ‘unsubscribe’ (as above). Merazi London will also conduct an annual review of all data held by the company and will remove any data no longer needed. please do

You can check the information that we hold about you by contacting us via e-mail. An administration fee of £10 will be payable to Merazi London. We will provide this information within 40 calendar days of receipt of the information request. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law.  

Merazi London will neither sell your personal data to third parties nor market it elsewhere. The employees of Merazi London are duty-bound to respect the confidentiality of your data and abide by the UK’s Jewellery Retail Codes of Conduct.

If you wish to discuss the personal data we hold about you or make a complaint, please send us an e-mail in the first instance in order that we can investigate thoroughly. Should you find our response unsatisfactory, you can make a formal complaint with the Information Commissioners Office by calling 0303 123 1113.

We reserve the right to modify this Privacy Policy at any time. Any material changes we may make to our Privacy Policy will be updated in our Privacy Policy section. Please review it occasionally to remain informed and updated.